2020. 2.

정 보 통 신 원

목   차

Ⅰ. 사업개요

1. 정의 ···························································································································································· 2

2. 목적 ···························································································································································· 2

3. 일반사항 ·················································································································································· 2

4. 추진방향 ·················································································································································· 2

Ⅱ. 사업자 선정 및 사업범위

1. 입찰 및 사업자 선정방식 ················································································································ 3

2. 입찰 참가 자격 ····································································································································· 3

3. 제안서 평가 및 사업자 선정 ·········································································································· 3

4. 제안서 제출 안내 ································································································································ 8

5. 계약조건 ·················································································································································· 9

6. 기타사항 ················································································································································ 10

Ⅲ. 제안요청 내용

1. 요구사항 총괄표 ······························································································································· 11

2. 요구사항 목록표 ································································································································ 11

3. 유지보수 수행 요구사항 ················································································································ 12

4. 유지보수 인력 요구사항 ················································································································ 16

5. 사업 관리 요구사항 ························································································································ 17

6. 사업 지원 요구사항·························································································································· 20

7. 보안 요구사항······································································································································· 21

8. 제약사항   ······································································································································ 23

Ⅳ. 제안서 작성방법

1. 제안서 작성기준 및 유의사항 ····································································································· 32

2. 제안서의 효력 ····································································································································· 33

  3. 제안서 작성지침 ································································································································ 34

4. 제안서 관련 별지서식 ····················································································································· 36

1. 정의

전산시스템을 기반으로 하는 정보자원 및 서비스의 중요도가 증가함에 따라 전주대학교에서 운영 중인 네트워크/보안 시스템의 안정화와 체계적인 유지보수체계를 확립하고, 무중단 사용자 서비스 제공과 장애 발생 시 대응능력 확보를 위한 네트워크/보안 시스템 통합 유지보수 용역 사업을 수행하고자 함.

2. 목 적

가. 교내 네트워크/보안 시스템의 체계적인 관리체계 구축으로 안정적인 서비스제공

나. 유지보수 전문 인력의 지원을 통한 효율적이고 신속한 장애복구 체계 구축

3. 일반사항

가. 사  업  명 : 전주대학교 네트워크/보안 시스템 통합 유지보수 

나. 사 업 기 간 : 2020. 3. 1 ~ 2021. 2. 28 (12개월)

※ 유지보수기간은 자동연장이 가능하며 최장 2년 계약

다. 대 상 장 비 : 전주대학교 네트워크 및 보안관련 장비 일체

라. 사 업 예 산 : 금98,940,000원(VAT 포함)

마. 사업내용

1) 교내 네트워크 및 보안 관련 장비 운영 및 관리지원

2) 교내 네트워크 및 보안 관련 장비 유지보수

3) 기타 관리자 교육 및 사용자 활용 교육 지원 등

4. 추진방향

가. 네트워크/보안 시스템 장애 발생 시 신속하게 복구할 수 있는 유지보수 업체 선정

나. 여러 종류의 시스템들을 안정적이고 효율적으로 유지 및 관리할 수 있는 전문기술과 조직, 경험을 보유한 신뢰할 수 있는 업체 선정

1. 입찰 및 사업자 선정방식 : 협상에 의한 계약

* 국가를 당사자로 하는 계약에 관한 법률 시행령 제43조에 의거 협상에 의한 계약 체결

2. 입찰 참가 자격

○ 본 입찰에 참가하는 업체는 아래 자격을 갖춘 자에 한 한다.

-  「국가를 당사자로 하는 계약에 관한 법률 시행령 제12조」의 규정에 의거 입찰참가자격요건을 갖춘 자.

-  「소프트웨어산업진흥법 제24조」의 규정에 의하여 소프트웨어사업자 및 「정보통신공사업법 제14조」에 의한 정보통신공사업을 등록한 업체이어야 한다.

-  공고일로부터 최근 3년간 공공기관 및 대학을 대상으로 네트워크 또는 정보시스템 통합유지보수 실적이 단일 건으로 9천만원 이상인 업체

-  본 사업 입찰 참가등록을 필한 업체(참석자 중 서명)

-  「국가를 당사자로 하는 계약에 관한 법률 제27조 및 동법 시행령 제76조」규정에 따라 부정당업자에 해당하지 않는 자

-  입찰공고일 전일부터 개찰일(낙찰자는 계약체결일)까지 본사가 전라북도 내에 소재한 업체

※ 위 각 항목에 해당하는 증빙서류는 제안서에 첨부하여 제출하여야 한다.

3. 제안서 평가 및 사업자 선정

가. 평가기준

1) 기술(제안서)평가

2) 가격평가

나. 평가비율 : 기술(제안서)평가와 가격평가를 종합하여 평가

1) 기술평가 : 100분의 80

2) 가격평가 : 100분의 20

다. 제안서 평가주체 : 전주대학교 네트워크/보안 시스템 통합 유지보수 사업 평가 위원

라. 평가방법

1) 제안서는 평가위원이 객관적이고 공정하게 평가한다.

2) 기술평가는 평가위원의 평가결과를 취합한 후 산술평균하여 산정한다.

3) 종합평가점수는 기술평가점수와 가격평가점수를 합산하여 산출한다.

4) 평균점수 산정결과 소수점 이하의 숫자가 있는 경우 셋째자리에서 반올림한다.

5) 가격평가는 협상에 의한 계약체결기준에 의한다.

마. 사업자 선정

1) 사업신청자가 제안요청서에 따라 제안서(가격입찰서 포함) 작성 제출

2) 제안 설명회 개최 및 기술평가 기준에 의해 접수된 제안서 평가

※ 제안업체는 제안 설명회 불참 시, 이로 인하여 발생할 수 있는 불이익을 감수하여야 한다.

3) 우선협상대상자는 기술평가(80%)와 가격평가(20%)를 종합하여 합산 점수의 고득점 순으로 선정한다. 

※ 제안서 평가 결과 기술능력 평가 점수가 기술능력 분야 배점한도의 85%이상인자를 협상적격자로 한다.

4) 우선협상대상자와 전주대학교에서 사전에 결정한 예정가격을 바탕으로 가격 및 지원조건 등을 협상하고, 협상 결렬시 차 순위 업체와 동일한 조건으로 협상하여 사업자를 선정한다.

※ 종합평점이 동일한 경우 기술평가 우위자를 우선협상대상자로 선정하고 기술평가 점수가 동일한 경우에는 기술평가의 배점이 큰 평가항목(대항목)에서 높은 점수를 얻은 자로 한다.

5) 협상대상자와 협상이 모두 결렬되면 재공고 입찰을 실시한다.

6) 상기에 표시되지 않은 절차는 협상에 의한 계약체결 기준(계약예규)에 준한다.

7) 사업자 선정 결과는 유선으로 통보하고, 미 선정된 사업자에 대한 통보는 생략한다.

바. 기술능력평가 항목 및 가격평가 배점

1) 정량적 평가(객관적 기술능력 평가)

2) 정성적 평가(주관적 기술능력 평가)

3) 가격 평가 기준[배점 : 20]

-  예정가격은 사업의 예산규모 내에서 관련 법령 및 관계규정에 따라 제안서 접수 이전에 결정

-  「협상에 의한 계약체결」 기준에 따라 평가점수 산출

-  입찰가격 평가점수 산출방법은 「기획재정부 계약예규」에 따라 산출함

사. 정량적 지표 세부 평가 기준

1) 제안업체의 경영상태(기업신용평가등급)

2) 유사분야 사업실적(최근 1년간 유지보수 합산실적)

※ 기관의 확인을 받은 실적증명을 제출해야 한다.

4. 제안서 제출 안내

가. 제출서류 

-  제안서 원본 1부, 사본 5부(원본은 컬러, 사본은 흑백), 요약본 5부

-  제안서가 수록된 CD 1매

-  제안서에 포함되어야 할 첨부 서식(서약서, 보안각서 등) 각 1부

-  기타 입찰공고에서 정한 서류

나. 입찰 등록 및 제안서 제출 장소

1) 제출일시 : 공고자료 참조

2) 제출장소 : 전주대학교 총무지원실

3) 문 의 처 : 정보통신원 정 주 영 (063- 220- 2178)

다. 제안서 제출 방법

1) 제안서 및 등록서류를 직접 제출하며 우편접수는 인정하지 않는다.

2) 제출기한 내 미제출 시 제안의사가 없는 것으로 처리한다.

3) 질문사항 등은 문서, E- mail 또는 FAX에 의해 제출하고 전화 등의 문의는 법적효력을 갖지 못한다. 

라. 제안 설명회

1) 제안서 내용의 검토를 위해 추후 전주대학교가 지정하는 장소에서 제안서와 관련된 설명회를 실시할 수 있다.

2) 제안업체, 설명방법 및 일정은 전주대학교가 별도로 정하여 통보한다.

3) 제안 발표 시간은 한 업체당 발표 20분, 질의응답 15분을 기준으로 하고 제안 설명회 참석인원은 각 제안사당 2명 이내로 하며, 제안서 발표는 사업관리자(PM)가 직접 발표해야 하며, 제안 설명에 필요로 하는 장비 등은 제안업체에서 직접 설치 사용할 수 있으며, 제안 설명 자료는 별도로 작성할 수 있다.(발표시간 및 질의응답시간은 사정에 따라 조정가능 예정)

4) 발표순서는 제안접수순으로 업체에서 선택한다. 

※ 제안업체는 제안 설명회의 불참 시, 이로 인하여 제안서 평가에서 발생할 수

   있는 불이익을 감수하여야 한다.

5. 계약조건

가  유지보수 범위

1) 유지보수 대상 장비[붙임2]의 정상적인 기능 및 성능 유지

2) 전주대학교 네트워크/보안 시스템 오류 또는 파괴 시 복구 처리

3) 네트워크/보안 시스템 운영에 필요한 기본 교육 및 기술지원

4) 추가 및 신규 도입시스템에 대한 업무지원 및 운영지원 관리

5) 제안요청서 및 제안서에 명기된 사항

6) 기타 전주대학교와 계약자가 상호 합의한 사항 

나. 유지보수 대가지급

1) 유지보수 대가에는 대상시스템의 정비보수에 투입된 부품비, 인건비 및 본 계약의 내용에 따라 유지보수 용역을 제공하기 위한 모든 비용(부가가치세포함)을 의미하며 매월 정산 한다.

2) 계약자는 매월 25일 까지 유지보수결과보고서를 전주대학교에 제출하고 승인 완료하여야 한다.

다. 계약의 변경 및 해지

1) 계약기간 중 사업 환경 변화나 전주대학교의 계획에 의하여 유지보수 대상시스템 운영을 중지할 경우는 해당 시스템의 유지보수액을 감하며, 새로운 시스템으로 변경 운영할 경우는 변경된 시스템으로 대상을 교체하며 기타 계약 조건은 변경하지 않는다.

2) 계약자가 계약 후 관련 서류의 미제출시 전주대학교는 서면으로 이를 요구할 수 있으며, 서면통지 후 7일 이내 제출되지 아니할 시 본 계약을 해지할 수 있다.

3) 계약자가 본 계약을 성실히 이행하지 않거나 계약자의 고의 또는 귀책사유로 유지보수 의무를 이행하지 않을 시에, 전주대학교는 서면으로 이의 시정을 요구할 수 있으며, 서면통지 후 14일 이내 요구사항이 시정되지 아니할 시 본 계약을 해지할 수 있다.

라. 분쟁의 해결

1) 본 사업의 계약서에 명시되지 아니한 사항에 관하여서는 국가 계약에 관한 법령, 예규 등을 준용한다.

2) 본 사업의 계약서와 관계법령에 규정되지 아니한 사항은 쌍방이 합의하여 결정하되 견해가 상충되는 상황이 발생되는 경우에는 전주대학교의 해석에 따른다.

3) 계약자가 계약을 수행함에 있어 제3자의 특허권 또는 저작권을 침해하여 전주대학교를 상대로 손해배상 청구소송이 제기되면 계약자는 피해자 측에 합의 배상하여야 한다.

4) 본 사업의 계약과 관련된 소송은 전주대학교의 관할 법원으로 한다.

6. 기타사항

가. 계약자는 유지보수계약 체결 후 10일 이내에 사업수행계획서를 제출한다.

나. 본 사업과 관련하여 계약 체결과 동시 제조사의 기술지원 확약서를 제출한다. 기술지원확약서 미제출 시 차 순위 협상대상자와 협상에 의하여 계약 체결한다.

다. 본 사업과 관련하여 제출된 제안서 및 관련 자료는 일체 반환하지 않으며, 본 제안을 위하여 소요되는 비용은 제안업체가 부담한다.

라. 제안내용의 전부 또는 일부에 대하여 담합한 사실이 발견되거나 담합하였다고 판단되는 경우 제안을 무효로 한다.

마. 제안요청서 내용을 참고하여 제반사항을 준수하고 요구사항은 충실하게 작성하여야 한다. 

바. 계약자는 공급하는 부품의 품질에 대하여 최종적인 책임을 져야 하며 기술 환경 및 기타사정 등으로 인하여 일부 유지관리의 내용 및 범위 등의 변경이 필요한 경우에는 쌍방의 협의 하에 조정할 수 있다.

사. 계약서에 명시되지 않은 사항일지라도 본 용역 진행상 불가피 하거나 응당 시행하여야 할 경미한 사항에 대하여는 본 계약서에 포함된 것으로 한다.

아. 전주대학교는 계약내용 전부에 대하여 권리행사를 할 수 있으며 계약 상대자는 이에 대하여 전적으로 동의하여야 한다.

자. 전주대학교와 계약자는 사전 서면동의 없이 본 계약에 따른 권리와 의무를 일방적으로 타인에게 양도할 수 없다.

1. 요구사항 총괄표

2. 요구사항 목록표

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3. 유지보수 수행 요구사항

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4. 유지보수 인력 요구사항

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5. 사업 관리 요구사항

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6. 사업 지원 요구사항

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7. 보안 요구사항

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8. 제약사항

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【붙임1】

유지보수 용역업체 정보보호 준수사항

전주대학교 유지보수 용역 사업에 참여하는 용역업체는 다음 사항을 참고하여 정보보호 요구사항을 준수하여야 한다.

1. 일반사항

가. 전주대학교의 정보보호 정책, 지침 및 매뉴얼을 준수하여야 한다.

나. 전주대학교의 자산에 접근하기 위해서는 전주대학교의 접근 통제 절차를 준수하여야 한다.

다. 전주대학교는 계약서의 보안사항을 준수하고 있는지를 감사할 권한을 가진다.

라. 전주대학교의 감사 시 필요한 근거 자료를 제공하고 현장 실사에 적극 협조하여야 한다.

마. 사업 수행에 사용되는 문서, 인원, 장비 등에 대하여 물리적, 관리적, 기술적 보안대책 및 ‘누출금지 대상정보’에 대한 보안관리 계획을 제안서에 기재하여야 한다.

바. 전주대학교의 보안정책을 위반하였을 경우 「[별표1] 사업자 보안위규 처리기준 및 [별표2] 보안 위약금 부과 기준」에 따라 위규자 및 관리자를 행정조치하고 민형사상의 책임을 진다.

2. 제3자의 직원에 대한 보안관리

가. 참여직원에 대해서 각 개인의 친필 서명이 들어간 보안서약서를 제출한다.

나. 참여직원은 임의로 교체할 수 없으며, 교체 시 전주대학교의 승인을 받는다.

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3. 내부 자료에 대한 보안관리

가. 업무 수행을 위해 제공하는 내부 자료는 자료관리대장을 작성하여 인수·인계 시 직접 서명한다.

나. 제공된 내부 자료에 대해 복사 및 외부반출을 할 수 없으며, 업무 완료 후 전주대학교에 반환한다.

다. 제공된 내부 자료는 매일 퇴근 시 반납하여야 한다. 다만, 비밀문서를 제외한 일반문서는 제3자에 제공된 사무실에 시건장치가 된 보관함이 있을 경우 이를 보관함에 보관할 수 있다.

라. 전주대학교는 제3자에 제공된 사무실에 보관된 자료에 대해서는 수시로 확인할 수 있다.

4. 장비에 대한 보안관리

가. PC(노트북 포함)는 반입시마다 최신 바이러스 백신프로그램 설치와 바이러스 감염 여부를 확인하여야 한다.

나. 업무 수행을 위해 반입된 PC는 업무 종료 시까지 반출 할 수 없다. 다만, 불가피 한 경우 전주대학교의 승인 후 반출할 수 있다.

다. USB 등의 보조기억매체는 사용할 수 없다. 다만, 불가피한 경우는 전주대학교의 승인 후 사용할 수 있다.

라. 업무 종료 시 PC 및 사용된 보조기억매체는 Format하고 전주대학교의 승인 후 반출 한다.

5. 내·외부망 접근에 대한 보안관리

가. 사용자 계정(ID)은 하나의 그룹으로 등록하고 사용자계정별로 정보시스템에 접근 권한을 부여토록 한다.

나. 사용자계정별로 부여된 권한은 불필요 시 곧바로 권한을 해지하거나 계정을 폐기토록 한다.

다. 전주대학교는 사용자별로 부여한 계정에 접속하여 저장된 자료와 작업 이력을 확인 할 수 있다.

라. 담당자는 서버 관리자로 하여금 내부 서버에 대한 접근기록을 확인하도록 한다.

마. PC(노트북 포함)는 인터넷 연결을 금지한다. 다만, 불가피한 경우는 필요한 보안 조치를 실시하고 전주대학교의 확인 후 사용한다.

6. 기타 산출물에 대한 보안관리 등

가. 업무 수행 시 생산되는 모든 산출물은 담당 부서의 파일서버에 저장하거나, 전주대학교에서 지정한 PC에 저장한다. 

나. 업무 수행으로 생산되는 모든 산출물 및 기록은 전주대학교가 인가하지 않은 자에

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게 제공·대여·열람을 금지한다.

다. 업무 수행으로 생산되는 모든 산출물 및 기록의 소유권 및 지적재산권은 전주대학교에 있다.

라. 제3자에 의한 보안사고 발생 시 민‧형사상의 모든 법적 책임은 제3자에게 있다.

마. 보안사고 발생 시 또는 인지 시에는 즉시 전주대학교에 통보하여야 한다.

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【붙임2】

유지보수 대상 장비

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【별표1】

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【별표2】

보안 위약금 부과 기준

1. 위규 수준별로 A~D 등급으로 차등 부과

* 위규 수준은 【별표1】 참고

2. 보안 위약금은 다른 요인에 의해 상쇄, 삭감이 되지 않도록 부과

* 보안사고는 1회의 사고만으로도 그 파급력이 큰 것을 감안하여 타 항목과 별도 부과

3. 사업 종료 시 지출금액 조정을 통해 위약금 정산

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1. 제안서 작성기준 및 유의사항

가. 제시된 제안서 목차 및 제안서 작성지침을 준용하여 제반 요구사항의 만족여부를 명확하고 간결하게 작성하여야 한다. 

나. 전체 목차는 제시된 목차를 준수하되 세분화하는 경우 제안 업체의 의도대로 재구성해도 무방하나 요구된 내용을 반드시 포함시켜야 한다. 

다. 목차의 항목 중 해당내용이 없는 경우는 해당항목에 “해당사항 없음”으로 간략하게 기술한다. 

라. 제안서의 내용은 “명확한 용어를 사용하여 표현”하여야 한다. 예를 들어, ‘사용가능하다, 할 수 있다, 고려하고 있다’ 등과 같이 모호한 표현은 평가 시 불가능한 것으로 간주하며, 계량화가 가능한 것은 계량화하여 표시 한다.

마. 제안내용에 대한 확인·검증이 필요한 경우 계약자에 입증 자료를 요구할 수 있으며, 입증자료를 제출하지 못할 경우 불가능한 것으로 판단한다.

바. 전주대학교가 제안서의 제안내용에 대하여 수정·보완·변경을 요구할 경우 필히 관련 자료를 제출하여야 한다.

사. 제안내용의 근거자료 및 참고자료 등을 첨부하여야 하며 특히 기술적 검증이 필요한 자료에 대해서는 가능한 공인 검증자료를 제출하여야 한다. 

아. 제안서 작성 시 가능한 여러 안을 제안할 수 있으나 반드시 장단점을 기재하고 1개안을 채택하여 그에 대한 명확한 이유를 명시하여야 한다.

자. 제안서는 한글 작성이 원칙이며, 필요시 한문과 영문을 병기할 수 있으며 사용된 영문 약어에 대하여는 약어표를 제공하여야 한다.

차. 제안서는 A4 종방향 작성을 원칙으로 하되 부득이한 경우 A4횡 또는 기타 용지를 일부 사용할 수 있다. 

카. 각 쪽에는 쉽게 참조할 수 있도록 일련번호를 붙이되, 각 장별로 번호를 부여 한다.

타. 제안서는 제안서 작성항목 내용을 중심으로 가급적 40장(80페이지) 이내로 제안서 작성지침에 준하여 간략하게 작성한다.

파. 기타 필요하다고 판단되는 보조 자료는 별도로 제출할 수 있다.

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2. 제안서의 효력

가. 전주대학교는 필요시 입찰참가자에 대하여 추가제안이나 추가 자료를 요청할 수 있으며, 이에 따라 제출된 자료는 제안서와 동일한 효력을 가진다.

나. 제출된 제안서의 내용은 전주대학교에서 요청하지 않는 한 변경할 수 없으며, 계약체결 시 계약서에 명시하지 않더라도 계약서와 동일한 효력을 가진다. 

단, 계약서에 명시된 경우는 계약서가 우선한다. 

다. 제안서는 허위로 작성하지 않아야 하며 계약 후에라도 허위로 작성된 사실이 발견되거나 제안된 내용을 충족하지 못할 경우에는 손해배상의 책임을 진다.

※ 제안내용 중 중요사항에 대한 변동은 반드시 문서로 제출하여야 하며 제안 설명회 전일까지만 허용된다. 

- 28 -

3. 제안서 작성지침

가. 제안서 목차

- 29 -

나. 작성지침

- 30 -

【붙임3】

제안서 별지서식

- 31 -

【별지 제1호】

- 32 -

【별지 제2호】

[조직 및 인원현황]

1. 제안사 조직 및 인원현황

2. 본 사업 수행조직 및 인원현황

※ 1. 부문별 책임자를 명시

2. 부문별 기술자는 기술등급(직위) 순위별로 기재

3. 본 사업 수행조직 및 인원현황에는 실제 사업현장에 직접 투입가능한 인력을 기재

- 33 -

【별지 제3호】

[사업 참여기술자 현황]

※ 1. 프로젝트 참여 기술자로 실제 투입인력 전원에 대하여 작성

2. 해당자에 한하여 재직을 증명하는 서류, 졸업증명서, 경력증명서 및 국가기술자격증 

사본을 첨부하여야 한다. (미 제출시 해당 항목 인정 안됨)

3. 1인이 자격증을 여러 개 소지한 경우 상위 1개만 작성

4. 위 서식은 본 사업 착수 시 제출할 인원 명단으로 중복 사용이 가능하다.

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【별지 제4호】

[참여인력 이력사항]

주) 1. 별지 제3호에 포함된 실제로 사업현장에 직접 투입 가능한 기술자에 대하여 기재

2. 경력사항은 현재를 기준으로 최근 3년간 참여 실적을 년 월까지 기재

3. 자격증 사본을 첨부한다.

4. 경력은 해당분야 근무경력에 기술한 내용을 파악할 수 있도록 기술

5. 확인결과 허위사실로 밝혀질 때는 0점 처리

6. 기술등급- “소프트웨어사업대가의 기준”에 의한 기술자의 등급과 자격 기준 기술

7. 소프트웨어산업진흥법 제24조의3 및 동법 시행규칙 제13조에 따라 발급된 소프트웨어기술경력증명서(발급기관: 한국 소프트웨어 산업 협회)로 대체 가능

- 35 -

【별지 제5호】

[주요사업실적]

- 36 -

【별지 제6호】

- 37 -

【별지 제7호】

- 38 -

【별지 제8호】-  계약(낙찰)자 제출 서식

- 39 -

【별지 제9호】-  계약(낙찰)자 제출 서식

- 40 -

【별지 제10호】-  계약(낙찰)자 제출 서식

『2020년도 전주대학교 네트워크/보안 시스템 통합 유지보수』사업 개인정보처리 위탁 계약서

전주대학교(이하“갑”이라 한다)와              (이하 “을”이라 한다)은 “갑”의 개인정보 처리업무를 “을”에게 위탁함에 있어 다음과 같은 내용으로 본 업무위탁계약을 체결한다. 

제1조 (목적) 이 계약은 “갑”이 개인정보처리업무를 “을”에게 위탁하고, “을”은 이를 승낙하여 “을”의 책임아래 성실하게 업무를 완성하도록 하는데 필요한 사항을 정함을 목적으로 한다. 

제2조 (용어의 정의) 본 계약에서 별도로 정의되지 아니한 용어는「개인정보보호법」시행령 및 시행규칙,「개인정보의 안전성 확보조치 기준」(행정안전부고시 제2019- 47호) 및「표준 개인정보 보호지침」(행정안전부고시 제2017- 1호)에서 정의된 바에 따른다.

제3조 (위탁업무의 목적 및 범위) “을”은 계약이 정하는 바에 따라 「2020학년도 전주대학교 네트워크/보안 시스템 통합 유지보수」를 목적으로 다음과 같은 개인정보 처리 업무를 수행한다.

1. 네트워크 및 정보보안 장비 유지보수 업무 수행

2. IP 관리 솔루션 유지보수 업무 수행

3. 유/무선 인증서버 유지보수 업무 수행

제4조 (재위탁 제한) ① “을”은 “갑”의 사전 승낙을 얻은 경우를 제외하고 “갑”과의 계약상의 권리와 의무의 전부 또는 일부를 제3자에게 양도하거나 재위탁할 수 없다. 

② “을”이 재위탁받은 수탁회사를 선임한 경우 “을”은 당해 재위탁계약서와 함께 그 사실을 즉시 “갑”에 통보하여야 한다.

제5조 (개인정보의 안전성 확보조치) “을”은「개인정보 보호법」제24조제3항 및 제29조, 동법 시행령 제21조 및 제30조, 「개인정보의 안전성 확보조치 기준」(행정안전부고시 제2019- 47호)에 따라 개인정보의 안전성 확보에 필요한 관리적·기술적 조치를 취하여야 한다.

제6조 (개인정보의 처리제한) ① “을”은 계약기간은 물론 계약 종료 후에도 위탁업무 수행 목적 범위를 넘어 개인정보를 이용하거나 이를 제3자에게 제공 또는 누설하여서는 안 된다.

② “을”은 계약이 해지되거나 또는 계약기간이 만료된 경우 위탁업무와 관련하여 보유하고 있는 개인정보를 「개인정보 보호법」시행령 제16조 및「개인정보의 안전성 확보조치 기준」(행정안전부고시 제2019- 47호)에 따라 즉시 파기하거나 “갑”에게 반납하여야 한다. 

- 41 -

③ 제2항에 따라 “을”은 개인정보를 파기한 경우 지체 없이 “갑”에게 그 결과를 통보하여야 한다.

제7조 (수탁자에 대한 관리·감독 등) ① “갑”은 “을”에 대하여 다음 각 호의 사항을 관리하도록 요구할 수 있으며, “을”은 특별한 사유가 없는 한 이에 응하여야 한다.

1. 개인정보의 처리 현황

2. 개인정보의 접근 또는 접속현황

3. 개인정보 접근 또는 접속 대상자

4. 목적외 이용‧제공 및 재위탁 금지 준수여부
5. 암호화 등 안전성 확보조치 이행여부
6. 그 밖에 개인정보의 보호를 위하여 필요한 사항

② “갑”은 “을”에 대하여 제1항 각 호의 사항에 대한 실태를 점검하여 시정을 요구할 수 있으며, “을”은 특별한 사유가 없는 한 이행하여야 한다.

③ “갑”은 처리위탁으로 인하여 정보주체의 개인정보가 분실·도난·유출·변조 또는 훼손되지 아니하도록 1년에 1회 “을”을 교육할 수 있으며, “을”은 이에 응하여야 한다.

④ 제3항에 따른 교육의 시기와 방법 등에 대해서는 “갑”은 “을”과 협의하여 시행한다.

제8조 (손해배상) ① “을” 또는 “을”의 임직원 기타 “을”의 수탁자가 이 계약에 의하여 위탁 또는 재위탁받은 업무를 수행함에 있어 이 계약에 따른 의무를 위반하거나 “을” 또는 “을”의 임직원 기타 “을”의 수탁자의 귀책사유로 인하여 이 계약이 해지되어 “갑” 또는 개인정보주체 기타 제3자에게 손해가 발생한 경우 “을”은 그 손해를 배상하여야 한다.

② 제1항과 관련하여 개인정보주체 기타 제3자에게 발생한 손해에 대하여 “갑”이 전부 또는 일부를 배상한 때에는 “갑”은 이를 “을”에게 구상할 수 있다. 

본 계약의 내용을 증명하기 위하여 계약서 2부를 작성하고, “갑”과 “을”이 서명 또는 날인한 후 각 1부씩 보관한다.

2020.   .   .

- 42 -

【별지 제11호】-  계약(낙찰)자 제출 서식 

비밀유지 계약서

전주대학교(이하 “발주자”)와            (이하 “계약상대자”)는 다음과 같이 비밀유지

계약을 체결한다.

제1조(계약의 목적) 발주자는 “2020 네트워크/보안 시스템 통합 유지보수” (이하 “본 용역”)사업과 관련하여 자료·장비 등에 대한 내용(신규 포함)을 계약상대자에게 제공하는바, 발주자가 제공한 자료·장비 등에 대한 대외보안이 필요함에 계약상대자에게 비밀유지 의무를 부과하고자 본 계약을 체결한다.

제2조(정의)

1. “발주자”라 함은 전주대학교를 말한다.

2. “계약상대자”라 함은 전주대학교와 본 용역계약을 체결한 업체를 말한다.

3. “본 용역”이라 함은 본 용역계약에 해당하는 사업을 말한다.

4. “비밀정보”란 발주자가 비밀 및 대외비로 분류된 자료와 본 계약에 표기된 중요한 자료·장비를 말한다.

5. “정보시스템”은 발주자의 업무처리 및 의사결정을 지원하기 위한 정보를 수집, 검색, 처리, 저장, 유통하는 관련 요소들의 집합을 말한다. 

제3조(비밀정보의 범위) ① 발주자의 본 용역 사업을 위한 비밀정보의 범위는 다음과 같다.

1. 발주자 소유 정보시스템 구성 현황 및 정보시스템 접근권한 정보

2. 세부 정보시스템 구성 현황 및 정보시스템 접근권한 정보

3. 사용자계정·비밀정보 등 정보시스템 접근권한 정보

4. 정보통신망 취약점 분석·평가 결과물

5. 정보화 용역사업 결과물 및 관련 프로그램 소스코드

6. 국가용 보안시스템 및 정보시스템 도입 현황

7. 방화벽·IPS 등 정보보호제품 및 라우터·스위치 등 네트워크 장비의 설정정보

8.「공공기관의 정보공개에 관한 법률」 제9조 제1항에 따라 비공개 대상 정보로 분류된 발주자의 내부문서

9.「개인정보보호법」 제2조 제1호의 개인정보

10. 그 밖에 정보보안담당관이 공개가 불가하다고 판단한 자료

② 전항의 비밀정보의 소유권은 발주자가 계속 보유한다.

제4조(비밀정보의 사용용도 제한) 계약상대자는 본 용역 사업을 수행하기 위해 발주자가 제공하거나 생성된 비밀정보에 대하여 발주자의 본 사업을 위해서만 사용되어야 한다.

제5조(비밀정보의 제공) 본 용역 사업 수행을 위해 계약상대자가 발주자로부터 제공받은 비밀정보를 제3자에게 제공해야 할 경우 반드시 발주자의 사전 서면 동의를 얻어야 한다. 

제6조(비밀정보의 비밀유지 의무) 계약상대자는 당해 계약을 통하여 얻은 비밀정보를 계약 이행의 전후를 막론하고 계약 종료 후에도 제3자에게 공개, 제공 또는 누출(누설)할 수 없다. 단 발주자의 사전 서면 동의를 받은 경우는 제외한다.

제7조(손해배상의 책임) ① 계약상대자는 본 계약상 비밀정보의 비밀유지 의무를 위반함으로써 발주자에게 손해를 가한 경우에는 발주자는 손해금액 및 법정 비용을 

- 43 -

계약상대자에게 손해배상을 청구할 수 있다. 

② 계약상대자의 임직원이 한 행위에 대해서도 전항을 적용한다.

③ 하도급 및 재하도급의 경우 하수급인 및 재하수급인의 비밀정보의 비밀유지 의무 위반에 대해서도 계약상대자는 동일한 책임을 부담한다. 단 불가항력의 사유로 비밀정보의 비밀유지 의무를 위반한 경우 계약상대자는 불가항력의 사유를 증명함으로써 발주자의 손해배상 청구에 대한 책임을 면할 수 있다.

제8조(정보의 지적재산권) ① 본 용역 사업의 이행에 의해 발생한 산출물 및 결과물(개발된 SW 모듈 포함)의 소유권 및 지적재산권은 공동으로 소유한다.

② 제1항에도 불구하고 보안관련 산출물 및 결과물의 소유권, 지적재산권 및 2차적 저작물 작성권은 발주가 소유한다. 

제9조(정보의 회수) 발주자가 제공한 자료·장비·서류·기타 당해 계약과 관련된 정보의 반환을 요청하는 경우 계약상대자는 정보의 원본 및 사본(수정물도 포함)을 남기지 않고 모두 발주자에게 반환하여야 한다. 반환에 발생하는 비용은 계약상대자가 부담하기로 한다.

제10조(계약기간) ① 본 계약의 기간은 본 용역(사업)의 계약기간과 동일하며, 양 당사자의 합의에 따라 단축 또는 연장될 수 있다. 

② 전항의 계약기간에도 불구하고 비밀유지의무는 제6조에 따른다.

제11조(양도 등의 금지) 계약상대자는 본 계약의 권리 및 의무의 일부 또는 전부를 제3자에게 양도, 하도급, 담보제공 등 일체의 처분행위를 할 수 없다. 

제12조(계약의 변경) 본 계약의 내용은 발주자와 계약상대자 간의 서면 합의에 의해서만 유효하게 변경 또는 수정될 수 있다.

제13조(준용규칙) 본 계약서에 명시되지 아니하거나 해석상 이견이 있는 사항은 발주자와 계약상대자의 본 용역 사업 관련 계약서 및 국가를 당사자로 하는 계약에 관한 법령, 기획재정부 회계예규 등 관련 법령 및 규정을 준용한다.

제14조(계약의 효력) 본 계약은 당사자가 계약서에 적법하게 서명 또는 기명, 날인하여 계약을 체결한 날로부터 발효된다. 다만, 본 비밀유지계약서를 체결한 일자와 용역계약을 체결한 일자가 다를 경우 용역계약을 체결한 일자에 발효되기로 한다. 

년    월    일

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